Overview

What’s the most effective message in the upsell situation, when you need to convince existing customers to migrate to higher-value solutions or services? Research reveals that unique buyer psychology defines this critical Why Evolve moment.

Join Tim Riesterer, Chief Strategy Officer at Emblaze and co-author of the Expansion Sale, as he reveals this research that addresses how to tell a persuasive story when upsell opportunities are on the line. Conducted with professor Nick Lee from the Warwick Business School, the research covered in this session will help you:

  • Understand the unique buyer psychology of the upsell situation
  • See the new tested, proven framework that involves both disruptive and protective elements
  • Learn how to make sure your messaging and skills succeed in the all-important Why Evolve moment

Categories

Customer expansion

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